Owner:BWeller, Recorded:10 November 2016 2:17 PM, Duration:13:29 Playback bandwidth:527kb/s (Minimum: 527), This video will cover the following topics: The Letter Categories Page, Access to the CPL and or NY Agent Authorization Letter, Working with the Long Form or the Short Form, Selecting Transaction Type, Transaction State, Addressee and Letter Type, Start Here Section, Agent Info, Addressee Info, Transaction Specific, Other Parties, Property Info, Branch Office Info, Attorney Info